Privacy Policy.

What Information We Collect

We may collect information in the following ways:

• Information you provide: When you submit a demo request, contact form, or otherwise communicate with us, we may collect your name, business name, email address, phone number, and any message or details you choose to provide.
• Account and service information: If you become a customer, we may collect information needed to provide the Services, such as business contact details, onboarding details, and configuration preferences.
• Usage and device information: We may collect basic information about how you interact with our websites, including pages viewed, links clicked, approximate location derived from IP address, device/browser type, and timestamps.
• Cookies and similar technologies: We may use cookies, pixels, and similar tracking technologies to operate our websites, understand usage, and measure marketing performance. See Cookie & Tracking Practices below.

How We Use Your Data

We use collected information to:

• Respond to inquiries, schedule demos, and provide customer support
• Deliver the Services, including configuration, reporting, and service communications
• Send important operational messages, such as confirmations, reminders, and status updates
• Improve our websites, security, and overall Service quality
• Measure and optimize advertising and marketing performance
• Comply with legal obligations and enforce our terms and policies

We do not sell your personal information. We do not rent your personal information to third parties for their marketing purposes.

SMS Opt-In Details

If you provide your phone number, we will only send SMS/text messages if you explicitly opt in, for example by checking a consent checkbox on a form. SMS consent is not required to submit a demo request unless clearly stated on the form.

• Message types: Transactional messages, such as reminders, notifications, and updates related to your request and, only if you separately opt in, marketing messages.
• Message frequency: May vary.
• Rates: Message and data rates may apply.
• Opt-out: You can reply STOP at any time to stop receiving messages.
• Help: You can reply HELP for assistance.

Cookie & Tracking Practices

We may use cookies and similar technologies, such as pixels, to provide and improve our websites, remember preferences, and understand how visitors use the Services. These technologies may also be used to measure the performance of advertising campaigns.

You can control cookies through your browser settings. If you disable cookies, some site features may not function properly.

Data Security and Handling

We take reasonable administrative, technical, and physical measures designed to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

User Rights

Depending on your location, you may have rights regarding your personal information, including the right to request access, correction, deletion, or information about how your data is used. You may also have the right to object to certain processing or request a copy of your information.

To make a request, contact us at contact@tradesconnect.services. We will respond in accordance with applicable law.

Mobile Information Sharing Statement

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other categories of information may be shared with service providers who help us operate the Services, for example hosting, analytics, SMS delivery, and customer support, strictly for the purpose of providing the Services. Text messaging originator opt-in data and consent will not be shared with any third parties, except as required to deliver the messages, such as with SMS providers.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.